Vision and Mission Statements for Investors
Vision
Invest with knowledge & safety.
Mission
Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports, and enjoy financial wellness.
Details of Business Transacted by the Research Analyst with Respect to Investors
The Research Analyst shall undertake the following core functions to support and protect investor interests:
- Publish research reports based on research activities.
- Provide an independent and unbiased view on securities.
- Offer unbiased recommendations while disclosing financial interests in recommended securities.
- Provide research recommendations based on analysis of publicly available information and known observations.
- Conduct annual audits.
- Ensure all advertisements comply with the Advertisement Code for Research Analysts.
- Maintain records of interactions with all clients, including prospective clients, where discussions regarding research services have taken place.
Details of Services & Disclosures Provided to Investors
Client Onboarding
- •Sharing terms and conditions of research services.
- •Completing KYC requirements for fee-paying clients.
AI Integration & Tools Usage
To ensure modern transparency, the Research Analyst shall explicitly disclose the extent of usage of Artificial Intelligence (AI) tools in providing research services.
Disclosures to Clients
The Research Analyst is bound by SEBI regulations to make transparent disclosures at all stages:
Grievance Redressal Mechanism
Timeline for Resolution
Any complaint or grievance raised by an investor must be addressed and resolved by the Research Analyst immediately, and in any case, not later than 21 days from the date of receipt.
File a Complaint with the Research Analyst
In case of any grievance or complaint, investors may first approach the concerned Research Analyst directly.
File Through SCORES 2.0 or Email RAASB
If the complaint is not resolved, you may escalate to SEBI's centralized grievance redressal platform SCORES. A two-level review process is followed:
- First Review — Designated Body (RAASB - Research Analyst Administration and Supervisory Body)
- Second Review — SEBI
SMARTODR Platform
If you remain dissatisfied with the resolution provided by the market participant, you may file a complaint through the SMARTODR platform for online conciliation or arbitration.
SEBI Physical Complaint Address
Office of Investor Assistance and Education
Securities and Exchange Board of India (SEBI)
SEBI Bhavan, Plot No. C4-A, 'G' Block,
Bandra-Kurla Complex, Bandra (E), Mumbai – 400051
Rights of Investors
Investors possess the following regulatory and fair-treatment rights when dealing with Research Analysts:
Expectations from Investors (Responsibilities)
Do's
- 1.Always deal with SEBI-registered Research Analysts.
- 2.Ensure the Research Analyst has a valid, active registration certificate.
- 3.Verify the SEBI registration number using official SEBI search.
- 4.Review all disclosures made in research reports before investing in the recommended securities.
- 5.Pay Research Analyst fees only through official banking channels and maintain signed receipts.
- 6.Check and verify research recommendations before executing any trades or participating in public offers.
- 7.Ask relevant questions and clear all doubts before acting on recommendations.
- 8.Seek clarification on recommendations involving complex or high-risk financial products.
- 9.Be aware of your right to discontinue services according to the terms.
- 10.Provide feedback on services received to help improve transparency.
- 11.Remember that you are not bound by any clause that violates regulatory provisions.
- 12.Inform SEBI immediately if a Research Analyst offers assured or guaranteed returns.
Don'ts
- 1.Do not provide funds for investment directly to the Research Analyst.
- 2.Do not fall prey to misleading advertisements or unverified market rumors.
- 3.Do not get attracted by limited-period discounts, incentives, gifts, or promotional offers.
- 4.Do not share trading, demat, or banking login credentials and passwords with the Research Analyst.
Complaint Data to be Displayed by Research Analysts
Monthly Complaint Disclosure Format
Data for the month ending: May 31, 2026| Sr. No. | Received From | Pending at End of Last Month | Received | Resolved* | Total Pending# | Pending Complaints > 3 Months | Average Resolution Time^ (Days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 |
* Includes complaints from previous months resolved during the current month.
# Includes complaints pending as of the last day of the month.
^ Average Resolution Time = Total days taken to resolve all complaints in the month ÷ Number of complaints resolved during the month.
• Note: Number of complaints received due to impersonation by another entity should be disclosed separately. Such complaints may be adjusted from the total complaint count after following SEBI/RAASB guidelines.
Trend of Monthly Disposal of Complaints
| Sr. No. | Month | Carried Forward from Previous Month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | April 2026 | 0 | 0 | 0 | 0 |
| 2 | May 2026 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
* Inclusive of complaints from previous months resolved during the current month.
# Inclusive of complaints pending as of the last day of the month.
Trend of Annual Disposal of Complaints
| Sr. No. | Year | Carried Forward from Previous Year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 1 | 2021–22 | 0 | 0 | 0 | 0 |
| 2 | 2022–23 | 0 | 0 | 0 | 0 |
| 3 | 2023–24 | 0 | 0 | 0 | 0 |
| 4 | 2024–25 | 0 | 0 | 0 | 0 |
| 5 | 2025–26 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
* Inclusive of complaints from previous years resolved during the current year.
# Inclusive of complaints pending as of the last day of the year.